Patient Self-Pay Service
Increase Patient Payments
Reduce Administrative Costs
Our Patient Self-Pay Service will collect balances owed by your patients. We recognize that patient collections can be complex and time-consuming, demanding both technical expertise and empathy. Our dedicated Customer Service team is adept at assisting patients in understanding their medical bills and navigating the payment process. We strive to alleviate the stress associated with medical billing and payment, offering expert support through our patient self-pay services team.
Our dedicated Customer Service team is extensively trained in patient self-pay collections, specializing in ensuring patients understand their financial responsibilities and facilitating prompt payments. They work diligently to provide exceptional service and support throughout the payment process. We know the relationship with your patients is important and our team’s exceptional customer service skills will ensure they feel respected and taken care of.
Furthermore, our team is proficient in multilingual communication, ensuring clear and accessible interactions with patients of diverse backgrounds. We prioritize treating patients with respect and professionalism, aiming to foster a positive experience for both patients and healthcare providers alike.
Schedule a Risk Free Assessment
Our Self-Pay Service is designed to help healthcare providers optimize their collections.
As insurance coverage decreases and more patients struggle to afford plans, patient financial responsibility continues to rise. This trend increases pressure on providers to implement effective self-pay collections strategies to ensure these growing balances are collected.
Reduce administrative burden, A/R days and lost revenue with our Patient Self-Pay Service. Our 100% US-based staff is not only diplomatic and persistent but also skilled in discussing and implementing payment options aligned with your financial assistance policies. We assess patients for financial assistance eligibility, establish tailored payment plans, and accept payments conveniently via credit card over the phone or online.
Our team is well-trained and experienced in self-pay collections, committed to delivering exceptional customer service to your patients. With our services, you can expect an efficient, effective, and compliant self-pay collections process. Contact us today to discover more about our Patient Self-Pay Service and how we can enhance your revenue cycle management.
