Central Billing Office (CBO)

Our flagship service is Comprehensive Central Billing Office where we become your billing partner, handling all billing functions from submitting initial claims to ensuring successful reimbursement for services rendered.

  • Medical Billing

  • Provider Credentialing and Enrollment

  • Follow-up Denial Management and Appeals

  • Cash and Credit Collection and Posting

  • Financial Assistance Evaluation and Management

  • Detailed Business Analytic Reports for Executives

  • Actionable Reports for Your Staff

Our Services Include:

Why Outsource Your Billing Office Functions to InlandRCM?

Outsourcing your billing department functions offers you services for a fixed percentage

Outsourcing your billing functions can reduce costs and maximize revenue recovery. By choosing this service you get our experienced team working diligently for you. You’ll gain greater predictability, increase cash flow and reimbursements.

Move staffing and performance to CBO

Outsourcing your billing department functions to CBO can help you shift staffing and performance responsibilities to an experienced business services partner. . By leveraging the expertise of CBO, you can enhance the efficiency and effectiveness of your billing processes, while improving your facility financial performance.

Eliminates constant staff turnover and impact on operations

Outsourcing your billing functions to CBO can help you eliminate constant staff turnover and the associated drag on operations. With CBO, you can avoid the recurring expense and hassle of hiring and training new staff members, and you can benefit from a stable and experienced billing team. We will deliver to you consistency in your billing processes and ensure a high level of quality and accuracy.

Robust reporting on rejections, denials, and recommendations on how to fix them at the root level

Outsourcing your billing functions to CBO will get you robust reporting on rejections, denials, and recommendations on how to fix them at the root level. With CBO, you will gain insights into billing performance and identify areas for improvement. By leveraging these insights, you can make data-driven decisions and take proactive steps to optimize your billing processes and improve your financial performance.

CBO can take on all of the billing functions or a portion of them

Outsourcing your billing functions to CBO will provide you with the flexibility to choose the level of support that best suits your needs. Whether you want to outsource all of your billing functions or just a portion of them, CBO can tailor our services to meet your specific requirements. This can help you to achieve the optimal balance between cost savings and quality, while maintaining control over your billing processes.

CBO Central Billing Office Services

  • Our Provider Enrollment services will help you to streamline the process of enrolling providers in various insurance plans. By working with CBO you can simplify the enrollment process and ensure that you have properly enrolled your providers in the programs and plans that you need and help ensure prompt payment of claims.

  • Claims processing is a critical component of healthcare billing, and outsourcing this function to CBO can help you to improve the efficiency and accuracy of your billing processes. CBO can handle complete end-to-end claims processing, from submitting claims to insurance companies through following up on rejections, denials, submitting appeals, and obtaining payment, payment posting, and reporting.

  • Denial management and appeals can be time-consuming and complex, but they are essential for ensuring that you receive proper reimbursement for your healthcare services. CBO can handle the denial management and appeals process, including identifying the root causes of denials, submitting appeals, and working with insurance companies to resolve denials.

  • Cash and credit posting is a critical component of revenue cycle management, and outsourcing this function to CBO can help you improve the accuracy and timeliness of your posting processes. CBO can handle the posting of cash and credit transactions, as well as the reconciliation of payments with your bank deposits.

  • Financial assistance evaluation and management can help you to ensure that your patients receive the financial assistance they need to cover their healthcare costs. CBO can help you evaluate patients' eligibility for financial assistance programs and manage the application and approval process.

  • Patient self-pay services can help you to manage patient billing and collections for patients who are responsible for paying for their own healthcare services. CBO can handle the preparation, printing, and mailing of patient statements, as well as the collection of payments and follow-up on overdue accounts.

  • A dedicated facility phone line can provide your patients with an exclusive point of contact for billing-related questions and concerns. By working with CBO you can ensure that your patients receive prompt and professional responses to their inquiries.

  • Telephone payment/collections can help you to improve the efficiency and effectiveness of your billing and collections processes. CBO can handle patient telephone payments.

  • Reporting is a critical component of revenue cycle management, and outsourcing this function to CBO can help you gain valuable insights into your billing performance. CBO will provide you with a range of reports and analytics, including performance metrics, financial analyses, and recommendations for process improvements.

Benefits of Our Comprehensive Central Billing Office Service

Dramatically Improve Your Days In A/R

Outsourcing your billing functions to a CBO can help you to improve your days in accounts receivable, which can increase your revenue and cash flow. By handling your billing processes more efficiently, a CBO can help you to reduce the time it takes to receive payment for your services

Improve Cash Flow

Improving your cash flow is critical for maintaining financial stability and growth, and outsourcing to CBO can help you to achieve this. By streamlining your billing processes and reducing errors and denials, CBO can help you to increase the speed and accuracy of your revenue cycle.

Cut Billing Errors & Reduce Denials

Billing errors and denials can have a significant impact on your revenue and cash flow, but outsourcing your billing functions to a CBO can help you to reduce these issues. A CBO can help you to identify and correct billing errors, as well as follow up on denials and appeals to ensure successful reimbursement for your services.

Maintain an Effective & Robust Level of Performance

Maintaining an effective and robust level of performance is crucial for the success of your billing operations, and outsourcing to CBO can help you to achieve this. CBO can provide you with highly skilled and experienced staff who can handle all facets of medical billing and collections, as well as provide robust reporting on rejections, denials, and recommendations for process improvements.

Eliminate Staffing Headaches

Managing a billing department can be time-consuming and resource-intensive, but outsourcing to CBO can help you to eliminate staffing headaches. By working with CBO, you can shift staffing and performance management to an experienced partner and reduce the impact of constant staff turnover and its drag on operations.

Need a Custom Solution?

If you're looking to streamline your billing processes and improve your revenue cycle, our Central Billing Office service may be just what you need. Contact us today to learn more about how we can help your business succeed, or to speak with our team about a custom solution tailored to your unique needs.