Our team’s longevity and cohesion mean you can rely on the same dedicated professionals year after year. We take the time to truly understand your organization, your people, and your unique needs. With our all-American team, you’ll experience the personalized support and deep connection that ensures your requirements are met with care and precision.

Following the initial roll-out, we establish a consistent monthly meeting to review our accomplishments, address denial patterns, and highlight performance metrics. Each month, our COO will dedicate an hour solely to your account, ensuring ongoing focus and alignment with your goals.

Annually, we conduct a comprehensive review of the key accomplishments and value we've delivered, guided by essential KPIs. This strategic session also sets the stage for aligning our efforts with your high-level financial and strategic goals for the coming year, ensuring our work always supports your broader objectives.

We prioritize swift and effective communication, responding to your questions or meeting requests the same day. Our managers maintain weekly scheduled calls with the clients they support, ensuring ongoing dialogue and progress updates on your account.

Our on-boarding process is defined by clear expectations, timelines, and goal setting, ensuring seamless alignment from day one. We collaborate closely with your team to review what’s needed to begin work, streamline access, and complete any required HIPAA forms, paving the way for a smooth start.

We recognize that every organization is unique, and we pride ourselves on tailoring our services to meet your specific needs. Our personalized approach ensures that our solutions are perfectly aligned with your requirements.

Our team brings a wealth of experience, with members boasting 20+ years in medical billing. This extensive background means we've successfully navigated and resolved countless complex claims and denials. Trust our seasoned professionals to expertly manage your medical billing with precision and efficiency.